Shipping policy
SHIPPING & DELIVERY
1.Order processing Times
Orders are processed as soon as possible after payment is received.
-Please allow 2-5 Business days for Processing and Packing.
-During busy periods, Promotions, Giveaways or product Launches processing may take a little longer.
-Orders are not considered dispatched until they have been handed over to the courier.
Please ensure your delivery details are correct when placing your order to avoid unnecessary delays.
2. Shipping within New Zealand
-We ship orders to addresses within New Zealand where our selected Courier service operates.
-Shipping costs are calculated at checkout.
-Delivery charges may vary depending on your location Parcel size and weight.
-Any available shipping options and applicable charges will be displayed at checkout before you complete your purchase.
3.Estimated Delivery Times
Once your order has been dispatched delivery times will depend on your location and courier service used.
-NORTH ISLAND :1-3 Business days.
-SOUTH ISLAND: 2-5 Business days.
-RURAL: Additional delivery time may be required.
These are estimates only not guaranteed delivery timeframes. Actual delivery times may vary depending on the courier, weather conditions, public holidays and other circumstances.