Refund policy
1. Change of mind
Due to the nature of our food products, we do not accept returns or offer refunds for change of mind purchases, including:
-ordering the wrong product or quantity.
-Changing your mind after placing an order.
Deciding you no longer want your sweets.
-Not liking the flavour or taste of a product.
Please double check your order before completing your purchase.
2.Damaged, Faulty or incorrect orders
If your order arrives damaged, Faulty, Spoiled or contains the wrong items please contact us as soon as possible.
To help us resolve the issue please provide
-Your order number
-A description of the issue.
-A clear photo of the affected products and packaging where possible.
Once we have reviewed your concern we will work with you to find a suitable solution. Depending on the circumstances this may include a replacement, refund or another appropriate remedy.